Frequently Asked Questions
Everything you need to know about our handcrafted jewelry and apparel.
How should I care for my handcrafted jewelry?
To maintain the beauty of your pieces, avoid contact with water, perfumes, and lotions. Store your jewelry in a cool, dry place and use a soft cloth for gentle cleaning.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that certain sale items may be marked as final sale.
Are your products ethically made?
Yes, we pride ourselves on supporting skilled artisans worldwide. Our products are handcrafted using traditional techniques, ensuring fair wages and high-quality craftsmanship.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the United States. International shipping times vary by location and selected shipping method.
Do you offer repairs for damaged items?
We offer a limited warranty on our jewelry. If your piece requires repair due to a manufacturing defect within one year of purchase, please contact our customer service team.
Can I track my shipment?
Once your order has shipped, you will receive a confirmation email containing a tracking number to monitor your package's progress.